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Effective Date: 10-June-2025

Welcome to New Mount Residency! By accessing our website, making reservations, or using our services, you agree to comply with and be bound by the following terms and conditions:

  1. Reservation and Payment:

    • Reservations are subject to availability.
    • Payment is required in full at the time of booking unless otherwise specified.
    • Rates may vary based on room type, package, and availability.

  2. Cancellation and Refund:

    • Cancellation policies vary depending on the reservation type.
    • Refunds are subject to the terms of the cancellation policy.
    • No-shows are subject to the full reservation cost.

  3. Check-in and Check-out:

    • Check-in time is 2:00 PM, and check-out time is 12 Noon.
    • Early check-in and late check-out requests are subject to availability and may incur additional charges.

  4. Guest Responsibility:

    • Guests are responsible for any damage caused to the property during their stay.
    • Illegal activities, disruptive behavior, or violation of resort policies may result in eviction without refund.

  5. Privacy and Data Security:

    We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

  6. Resort Amenities and Services:

    • Some amenities and services may be subject to additional charges or seasonal availability.
    • New Mount Residency reserves the right to modify or discontinue any services or facilities without prior notice.

  7. Force Majeure:

    We are not liable for any failure or delay in performance due to circumstances beyond our control, including but not limited to acts of nature, government actions, or other unforeseen events.

  8. Governing Law

    These terms and conditions are governed by the laws of Kalpetta jurisdiction. Any disputes shall be resolved in the courts of Kalpetta jurisdiction.

  9. Changes to Terms and Conditions

    We reserve the right to update these terms and conditions at any time. The revised terms will be effective upon posting on our website.

  10. Contact Us:

    If you have any questions, concerns, or requests related to terms and conditions, please contact us at info@peterscoffeecreek.com.
    By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing New Mount Residency!